# How to hire the best candidate: a practical guide for small businesses

> A complete, evidence-based hiring process a small team can run without an HR department, from writing requirements to making the offer, with links to a detailed guide for each step.

Sara at SortTheStack, October 9, 2026. Original: https://sortthestack.com/blog/how-to-hire-the-best-candidate

Most hiring finds the person who is easiest to evaluate: the most years of
experience, the recognisable employer, the most confident interview. Those are
quick to judge and weak at predicting who will do the job well. **Hiring the
best candidate means deliberately looking for evidence of the work instead,
and comparing everyone against the same standard.**

That sounds like a large-company process. It isn't. Here is the whole thing,
sized for a small team with no HR department, with a link to a detailed guide
for each step.

## The process at a glance

1. Define the job as evidence
2. Write the requirements, and decide the knockouts
3. Post the job and collect applications in one place
4. Screen every application against the requirements
5. Run a short phone screen
6. Ask for a short sample of the work
7. Run a structured interview
8. Score, combine and decide
9. Check references for facts, not opinions
10. Make the offer, and review your process

## 1. Define the job as evidence

Before writing a posting, write down what the person will actually do in their
first six months, and what someone who can do it would already have done. "Run
our month-end close" leads to "has run a month-end close independently". That
second sentence is something you can look for. "Detail-oriented self-starter"
is not.

## 2. Write the requirements, and decide the knockouts

Turn that list into three to five **must-haves** and a few **nice-to-haves**,
each written as evidence you could find in an application. Describe what the
person must already have, not the duties they'll perform.
[Must-have vs nice-to-have](https://sortthestack.com/blog/must-have-vs-nice-to-have) has a four-question
test for each requirement and a worked before-and-after.

Be sceptical of year counts. Across decades of research, years of job
experience correlated just .07 with later job performance (see
[what actually predicts job performance](https://sortthestack.com/blog/what-predicts-job-performance)).
Ask for what the years were supposed to produce.

A **knockout** is a requirement that ends an application on its own: a licence
the law requires, the right to work, a shift that can't move. Ask those as
direct questions on the application form.

## 3. Post the job and collect applications in one place

Wherever you advertise, get every application into one place: one inbox, one
folder, one spreadsheet or one tool. Applications scattered across email and
job board messages are how good candidates get missed.

Posting rules vary by place. Ontario, for example, requires employers with 25
or more employees to include expected pay and to say whether AI is used in
screening in publicly advertised postings
([Ontario Ministry of Labour](https://www.ontario.ca/document/your-guide-employment-standards-act-0/requirements-related-publicly-advertised-job)).
Check what applies where you hire; our
[guide to job posting disclosure rules](https://sortthestack.com/blog/job-posting-disclosure-rules)
summarises the rules in several places.

## 4. Screen every application against the requirements

Read every application against the same short list, mark each requirement as
shown, unclear or not met, write a few words of evidence, and sort by a rule
you decided in advance. Then re-read a random sample of the applications you
turned down, to check the screen is working.

**Detailed guide:**
[how to screen a large pile of resumes without missing good candidates](https://sortthestack.com/blog/how-to-screen-a-pile-of-resumes).
If the pile is too big to read carefully, see
[can AI help?](https://sortthestack.com/blog/can-ai-identify-the-best-applicants) and
[do you need an ATS?](https://sortthestack.com/blog/do-you-need-an-applicant-tracking-system)

## 5. Run a short phone screen

A 15-minute call with each candidate on your shortlist settles what the
application couldn't: anything you marked unclear, practical details like
availability and pay expectations, and whether they're still interested. Ask
every candidate the same few questions and write down the answers. It is a
small structured interview, and the same principles apply.

## 6. Ask for a short sample of the work

A work sample asks candidates to do a realistic piece of the job: reconcile an
account, draft a customer reply, fix a short piece of code. In the 2022
re-analysis of selection research, work samples had an estimated validity of
.33, well above an unstructured interview (.19). The
[U.S. Office of Personnel Management](https://www.opm.gov/policy-data-oversight/assessment-and-selection/other-assessment-methods/work-samples-and-simulations/)
notes that applicants often see them as very fair, and that they suit roles
where candidates should already have the skills on day one.
[Skills-based hiring](https://sortthestack.com/blog/skills-based-hiring) shows how to design one, with a
free planner.

In our view, keep it short and close to the real work, give everyone the same
task and the same time, and decide how you'll score it before anyone does it.
A strong candidate with other options won't spend a weekend on your exercise.

## 7. Run a structured interview

Ask every finalist the same job-related questions, in the same order, and rate
each answer against examples of strong, acceptable and weak answers written in
advance. In the same research, structured interviews were the strongest single
predictor (.42), more than twice an unstructured interview.

**Detailed guide:**
[structured interviews: what the research says and how to run one](https://sortthestack.com/blog/structured-interviews),
with worked questions and rating anchors.

## 8. Score, combine and decide

Put every finalist on a scorecard: one row per requirement, a rating and the
evidence behind it. Weight the rows equally unless you wrote down a reason
beforehand. Each interviewer rates alone, then you combine the ratings by your
rule, and only then discuss. Combining by a fixed rule has been found to predict
performance substantially better than overall judgement.

**Detailed guide and free template:**
[candidate scorecard](https://sortthestack.com/blog/candidate-scorecard-template).

## 9. Check references for facts, not opinions

The evidence on reference checks is thin. The 2022 re-analysis left them out of
its rankings because there wasn't enough information to re-estimate their
validity, so there is no current figure to compare with the methods above.
Use references to confirm facts, such as dates, titles and the work the
candidate described, rather than to compare candidates.

## 10. Make the offer, and review your process

Move quickly once you've decided. Then, a few months after the hire, look back:
did the scorecard predict what you've seen? Which requirement mattered more, or
less, than you thought? That review is how the next hire gets better.
[Hiring metrics](https://sortthestack.com/blog/hiring-metrics) sets out a simple way to do it, with a
free calculator.

Keep your hiring records, too. In the United States,
[EEOC regulations](https://www.eeoc.gov/employers/recordkeeping-requirements)
require covered employers to keep application and hiring records for at least
a year. Other places have their own rules.

## The one-page version

- Requirements written as evidence, before reading anything
- Three to five must-haves; knockouts only for true yes/no requirements
- Every application read against the same list; unclear kept separate from no
- A random sample of rejections re-read
- Same phone screen questions for everyone
- A short, realistic work sample, scored the same way for everyone
- A structured interview with rating anchors
- A scorecard, rated alone, combined by rule, then discussed
- References for facts
- A look back after a few months

None of this needs software. It needs the requirements written down first, and
the discipline to hold every candidate to them. To track it,
[download the hiring process checklist (PDF)](https://sortthestack.com/downloads/hiring-process-checklist.pdf),
free, no sign-up.

## Where SortTheStack fits

SortTheStack does step 4 for you: it reads every application against your
requirements, quotes the evidence, marks what it couldn't find as unclear, and
leaves every decision to you. It doesn't run interviews, tests or reference
checks. [See how the screening works](https://sortthestack.com/product).

## Sources

- Sackett, P. R., Zhang, C., Berry, C. M., & Lievens, F. (2022). Revisiting
  meta-analytic estimates of validity in personnel selection. _Journal of
  Applied Psychology, 107_(11), 2040–2068.
  [doi.org/10.1037/apl0000994](https://doi.org/10.1037/apl0000994)
- Kuncel, N. R., Klieger, D. M., Connelly, B. S., & Ones, D. S. (2013).
  Mechanical versus clinical data combination in selection and admissions
  decisions: A meta-analysis. _Journal of Applied Psychology, 98_(6),
  1060–1072. [doi.org/10.1037/a0034156](https://doi.org/10.1037/a0034156)
- U.S. Office of Personnel Management,
  [Work Samples and Simulations](https://www.opm.gov/policy-data-oversight/assessment-and-selection/other-assessment-methods/work-samples-and-simulations/),
  accessed 9 October 2026.
- Ontario Ministry of Labour,
  [Requirements related to publicly advertised job postings](https://www.ontario.ca/document/your-guide-employment-standards-act-0/requirements-related-publicly-advertised-job),
  accessed 9 October 2026.
- U.S. Equal Employment Opportunity Commission,
  [Recordkeeping requirements](https://www.eeoc.gov/employers/recordkeeping-requirements),
  accessed 9 October 2026.
