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What is talent acquisition? A plain-English guide for small businesses

What talent acquisition means, how it differs from recruiting and from HR, the stages it covers, and what it looks like in a small business where the owner does all of it.

Sara at SortTheStack

  • hiring process
  • basics

Talent acquisition is the work of finding and hiring the people an organisation needs, planned ahead rather than done one vacancy at a time. It covers deciding what roles you’ll need, making people want to work for you, finding candidates, choosing between them, making offers and getting new hires started. Recruiting is the part in the middle: filling a specific open job.

There is no official or legal definition. The term is used mostly by larger employers and the HR profession. SHRM, the U.S. association for HR professionals, describes it on its talent acquisition credential page as going “beyond simply filling open positions” to “identifying, attracting, and retaining the right talent”. That’s a fair summary of how the term is used.

Talent acquisition vs recruiting

The difference is mostly one of time and scope:

Recruiting Talent acquisition
Starts when A job is open Before it opens, when you plan what you’ll need
Goal Fill this job well Have the right people over the next year or more
Includes Posting, screening, interviews, offer All of that, plus planning, employer reputation and onboarding
Measured by Time to fill, quality of this hire The same, plus how hires do and whether they stay

In practice the words are often used interchangeably, and job titles reflect that: “recruiter” and “talent acquisition specialist” frequently describe the same work. The U.S. Bureau of Labor Statistics counts recruitment specialists as human resources specialists, whose listed duties include consulting with employers to identify hiring needs, interviewing applicants, checking references and backgrounds, and running new employee orientation.

Talent acquisition vs HR

Human resources is the broader function: pay, benefits, policies, employee relations, training and compliance, for people who already work for you. Talent acquisition is the part of HR that gets people in the door. In a large company it’s often its own team; in a small one it’s whoever does the hiring.

The stages of talent acquisition

  1. Planning. What roles will you need in the next six to twelve months, and why? A planned hire gets a clear job description and time to search. An unplanned one gets a rushed posting.
  2. Defining the job. What the person must be able to do on day one, and what would only be nice. This decides everything downstream; see must-have vs nice-to-have.
  3. Attracting candidates. Your reputation as an employer, how clear and honest your job posting is, pay information, and how easy it is to apply. If applicants doubt a posting is real, fewer good ones apply; see ghost jobs.
  4. Sourcing. Where candidates come from: job boards, your own website, referrals, local networks, schools, or approaching people directly.
  5. Screening. Reading applications against the job’s requirements and deciding who to talk to. This is where the most time goes when a posting brings in a large pile; see our resume screening guide.
  6. Selection. Interviews, work samples and references, and comparing finalists fairly. Structured approaches are better supported by research than unstructured conversations; see structured interviews.
  7. Offer. Pay, start date, conditions, and any written notices the law requires; see offer letter examples.
  8. Onboarding. The first weeks, which decide whether the person stays long enough for the hire to pay off.

What talent acquisition looks like in a small business

In a company of 10 or 50 people there’s usually no talent acquisition team. The owner or a manager does all eight stages, between other work, a few times a year. The term can sound like it doesn’t apply. The underlying ideas still do, and a few are especially worth borrowing:

  • Plan the next hire before you need it. Even a short list of roles you expect to fill this year lets you write the job description calmly and start collecting referrals early.
  • Keep good runners-up. The second-best finalist for this job may be the best candidate for the next one. Ask if you can keep their application and contact them later.
  • Write down what worked. Which sources brought the people who stayed? A hiring metrics sheet answers that after a few hires.
  • Watch early departures. If people leave in the first months, the problem is often in how the job was described or how candidates were screened. See employee turnover rate.
  • Use the same process each time. A consistent set of requirements, questions and a scorecard makes hiring faster and comparisons fairer.

The tools involved

Larger teams use an applicant tracking system to run the process, plus tools for sourcing, assessments, scheduling and onboarding. A small business usually needs far less: a clear job description, somewhere to keep track of applicants (a spreadsheet works for a few hires a year), and a reliable way to read applications when there are too many to read carefully by hand.

Where SortTheStack fits

SortTheStack handles the screening stage. It reads every application against requirements you set, shows the evidence for each one, and helps you decide who to read first. You make every decision about who moves forward. It is not an applicant tracking system and doesn’t need one. See how the screening works.

Sources

Turn the pile into a shortlist.

Screen your applicants against the criteria that matter for the role.