Blog
What is actually happening to hiring inboxes: applicant volume, screening criteria that work, AI-written applications, and the practical business of getting a shortlist without losing a week.
Not everything in an application is evidence. A five-level ladder, from doing the work in front of you to describing yourself, with what the research says about each, a worked example, and how to judge what a candidate would bring.
Jennifer at SortTheStack
Before you hire, work out whether your team needs more of what it already does, something nobody does, or a backup for something only one person does. A team map, what the research on team composition does and doesn't say, and how to turn the gap into requirements.
A shortlist decides where your interview time goes. How to size it, who is eligible, how to rank within it, how to check the near misses, and how to write it up so someone else can check your reasoning.
Most candidate write-ups repeat the resume and add adjectives. A structure that leads with the recommendation, shows the evidence against each requirement, states the gaps honestly and leaves out what shouldn't be there, with a worked example.
A good job description says what the job is for, what the person will do, the few things they must already be able to do, what it pays and how you'll decide. A structure, a worked example, and the mistakes that cost you applicants.
One named person should make the call, after everyone has rated the finalists independently against the same criteria. Who decides, who advises, why ratings come before discussion, and what to do with two great finalists or none.
Where your application goes, who or what reads it, what they're looking for, why you often hear nothing, and what you can actually do about it. Written by a company that makes screening software, for the people on the other side.
Candidate screening is the step between receiving applications and interviewing. The main methods, what each tells you, how well they predict performance, the common mistakes, and the legal line every method has to stay behind.
What turnover rate means, the standard formula, a worked example for a small team, the official U.S. rates to compare against, and why one departure can make your number look alarming.
Three offer letter examples you can adapt, for a salaried role, an hourly role and a conditional offer, with what every offer should include and the written-notice rules in Ontario, New York and California.
What an applicant tracking system is, what it does with a resume, whether it really rejects applicants automatically, and how it differs from a screening tool or HR software.
What talent acquisition means, how it differs from recruiting and from HR, the stages it covers, and what it looks like in a small business where the owner does all of it.
AI voice and video interviewers are spreading fast. The best field evidence so far found they made interviews more consistent and led to more hires who stayed, in one specific setting. What that does and doesn't tell you, the rules that apply, and questions to ask any vendor.
A spreadsheet is a perfectly good applicant tracker for a small team hiring a few people a year, if it's set up properly. A free template with stages, follow-up dates and record-keeping built in, and how to tell when you've outgrown it.
When applicants keep missing the mark, the problem is often the posting or the screen rather than the market. A diagnostic for small employers, what the research says about referrals, and where else to look.
Four common hiring assumptions, checked against the research. Generational labels don't describe individuals, gaps and short tenures are questions rather than verdicts, and culture fit easily becomes hiring people like yourself. What to do instead.
How a small business can measure what a hire costs, how long it takes and whether it worked, with standard definitions, a worked example, a free calculator spreadsheet, and why the popular "a bad hire costs 30% of salary" figure can't be traced.
Comparing finalists on overall impressions favours whoever was most recent or most confident. A method for comparing candidates requirement by requirement, handling different backgrounds and ties, plus a free comparison matrix.
Generative AI has made polished applications cheap, so good writing no longer tells you much. What the research shows, how to tell polish from fabrication, and a proportionate way to check the claims that matter.
Applicants increasingly suspect job postings are fake or already filled. What ghost jobs are, what the evidence on them actually shows, the rules now arriving, and six things an employer can do to make a real posting believable.
Ontario now requires pay, AI use and vacancy status in most job postings, and several U.S. states require pay ranges and AI notices. What the rules say, who they cover, and a posting checklist you can use anywhere.
Most job postings list too many must-haves, and many of them are proxies that screen out people who could do the job. A four-question test for every requirement, a worked before-and-after, and a free worksheet.
A practical plan for hiring seasonal and frontline staff in volume, from a realistic timeline and honest knockout questions to a ten-minute structured phone screen, the youth-employment hour limits to check, and a printable plan.
Many employers dropped degree requirements and kept hiring the same people. What skills-based hiring actually requires, what the evidence says about work samples and job knowledge tests, and a planner for building a short work sample.
AI can do much of the reading in resume screening. It cannot tell you who will perform best, and it can carry bias. What it does well, what it can't do, the documented risks, and a test you can run on any tool before trusting it.
A candidate scorecard turns impressions into a decision you can explain. Download a free template, see a filled-in example, and learn how to weight, combine and use the ratings.
An applicant tracking system solves some hiring problems well and others barely at all. Work out which problem you have, with a decision table, verified prices, and the cases where buying one is clearly right.
Choose the kind of hiring software before the product. A decision guide by situation, the questions that matter, verified prices for nine products, and how to run a trial that tells you something.
A complete, evidence-based hiring process a small team can run without an HR department, from writing requirements to making the offer, with links to a detailed guide for each step.
A step-by-step method for reviewing 100 or more applications fairly and in a reasonable amount of time, with a worked example, a time budget, and the one step most screening skips.
Structured interviews are the best-supported way to interview candidates, and a small team can build one in an afternoon. What structure means, why it works, and a worked example with questions and rating anchors.
The hiring research most people quote was overstated. A 2022 re-analysis re-ranked the methods, put structured interviews first, and found years of experience barely predicts anything. Here is what that means for a small team.
A plain explanation of AI resume screening software, what it is good at, where it fails, and the questions worth asking before you trust one with a batch of applicants.
Turn your applicants into a shortlist worth reviewing.